Cookie Policy for Removal Companies and Removals Services
This Cookie Policy explains how removal companies, moving firms and removals providers use cookies and similar technologies when you visit our online materials. It applies to all visitors interacting with content related to a removal company or removal firm, whether you are booking packing, transport or storage services. The policy describes cookie types, how we use them, and how you can control your choices.
We recognise that each removals company and removal service needs accurate information to deliver timely moves. Essential cookies support basic site functions, while other cookies help us monitor performance and tailor marketing. This document does not provide guidance on specific offers or include testimonials or feedback.
Essential cookies are set to enable core site functionality and secure sessions for customers of a removal company. Without these cookies, features such as quote requests or booking forms may not work correctly. These cookies do not store personal details beyond what is necessary to provide the service.
Types of Cookies We Use
We use several categories of cookies to support our removals business. Common types include:
- Essential cookies — required for site security, forms and cart or booking flow.
- Analytics cookies — used for performance monitoring and to understand how visitors use pages and booking systems.
- Marketing cookies — used to deliver relevant adverts and measure campaign success for removal firms.
Analytics and performance monitoring cookies help us evaluate page load times, user paths through quoting and checkout flows, and the success of scheduling tools used by moving companies. These cookies collect aggregated and anonymised data to identify bottlenecks in the booking experience and to improve service delivery.
Marketing cookies may be set by third parties to display promotional content about removals services and related moving supplies. These are not essential to basic site function and are only used if you consent to targeted tracking.
User Control and Managing Cookies
Most modern browsers enable you to manage cookie settings directly. You can accept, block, or delete cookies via your browser preferences. If you are a customer of a moving removal company, note that disabling certain cookies may affect the booking process or access to customer-specific pages.
Within site banners and preference panels, you may be offered choices to opt in or out of analytics and marketing cookies. Use the cookie settings to refine which categories are active. For example, allowing analytics cookies helps us monitor performance metrics for scheduling and fleet management used by a removals company.
Retention: essential cookies typically persist only for your session, while analytics and marketing cookies may remain for longer periods to support ongoing performance monitoring and ad targeting. We continually review cookie durations to align with privacy best practices and to minimise data retention wherever possible.
Changes to this Cookie Policy: We may update this policy to reflect changes in technology, regulation or business operations of removal companies and moving services. Material changes will be published on the site or communicated where appropriate. By continuing to use our content after an update, you agree to the revised terms.
Performance monitoring purpose: Ultimately, analytics cookies enable removal companies and removals providers to measure site and service performance, improve the booking and relocation experience, track conversion funnels from quote to completed move, and optimise resource allocation so customers receive timely and reliable removals.
Note: If you have questions about cookie categories used when interacting with removals content, review your cookie preferences or consult your browser help pages to adjust settings. Disabling non-essential cookies will not reduce the security of essential processes but may limit tailored features for removal company customers.