Modern Slavery Statement for Removal Companies

Scope and Commitment: This statement outlines the commitment of our removal companies group and affiliated removal company partners to preventing modern slavery and human trafficking. We declare a zero-tolerance policy toward any form of forced labour, bonded labour, child labour, or exploitation across our operations and supply chains. As providers of removal services and relocation support, we recognise our duty to act and to set clear expectations for suppliers, subcontractors and staff.

Our commitment applies to all employees, contractors and third-party providers engaged by our network of removal firms. We publish this declaration to demonstrate how removal firms and moving companies governed by our policies identify, mitigate and respond to risks of modern slavery. We will not tolerate any practice that undermines the safety, dignity or rights of workers.

Policies and Expectations

We require all relocation services vendors and removals companies in our supply chain to adhere to our ethical standards. This includes transparent employment practices, lawful wages, freedom of movement and the right to leave employment. Our supplier code of conduct, communicated to every removal contractor, sets out minimum requirements for labour standards and anti-slavery measures.

Zero-Tolerance Policy

Our zero-tolerance policy means immediate action if modern slavery is suspected or identified. This can include suspension of contracts, termination of supplier relationships and, where appropriate, referral to law enforcement. We will support victims and prioritise effective remediation, recognising the vulnerability of workers in logistics, transport and temporary labour roles common in the moving and removal industry.

To implement this policy we take a risk-based approach to screening, recruitment and oversight. Removal companies under our umbrella must implement checks on employment records, verify right-to-work documentation and maintain clear records of contractors and sub-contractors. We promote safe recruitment and do not tolerate fees charged to workers for job placement.

Supplier Audits and Due Diligence: We operate an ongoing programme of supplier audits, combining self-assessment questionnaires, documentary reviews and on-site inspections. Our audit process for movers and removal suppliers includes:

• Verification of employment contracts and payroll records;
• Review of worker accommodation and transport arrangements;
• Interviews with workers where practicable to confirm working conditions.

Reporting Channels: All employees, contractors and third parties within the removal, relocation and moving sector can report concerns through confidential channels without fear of retaliation. Reported issues are investigated promptly, and whistleblowers are protected. We maintain multiple safe reporting routes and ensure that reports are treated seriously, with clear escalation to senior management.

Reports can trigger targeted supplier audits, remedial action plans and contract reviews. In cases of suspected criminal conduct or severe exploitation, we cooperate fully with relevant authorities. Our aim is to remediate harm, restore rights and prevent recurrence across the entire network of removal companies and service providers.

Training, Monitoring and Annual Review: We require regular training for staff and contractors in our removals group to improve awareness of modern slavery indicators and reporting procedures. Progress is measured through internal KPIs, audit outcomes and corrective action audits. We conduct an annual review of our anti-slavery programme to assess effectiveness, update risk assessments and refine policies in line with evolving best practice.